Privacy Policy

  1. Introduction

Welcome to Ace and Vine. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Aceandvine.com and use our mobile application Ace and Vine. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use the app.

  1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site and App includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or App or when you choose to participate in various activities related to the Site and App.
  • Derivative Data: Information our servers automatically collect when you access the Site or App, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site or App.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site or App.
  1. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or App to:

  • Create and manage your account.
  • Process your transactions and send you related information, including purchase confirmations and invoices.
  • Send you technical notices, updates, security alerts, and support and administrative messages.
  • Respond to your comments, questions, and requests and provide customer service.
  • Monitor and analyze trends, usage, and activities in connection with our Site and App.
  1. Consent for Data Collection

By using our Site or App, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw your consent, please contact us at [email protected]. Please note that if you withdraw your consent, we may not be able to provide you with certain services.

  1. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  1. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or piracy.